Realizing ROI

Organizations are racing to implement Agentic AI and advanced tech to improve organizational productivity and capture a performance edge.

Yet, according to a Deloitte report ROI is seldom as predicted it could be.

(AI ROI: The paradox of rising investment and elusive returns Oct 2025)

One of the hurdles identified to realizing value is the "human factor."

Consider this: 

“One of the hurdles . . . to realizing value is the “human factor”

Organizations are human-based structures.

Technology provides benefits to realize great productivity gains: Humans must effectively adopt it to fully realize its benefits.

When the interface between the two falls short, ROI stalls.

Effective adoption falls short when the compounding disruptors living within every organization are overlooked:

• Internal: The latent fear, doubt, and uncertainty within every employee (to one degree or another)

• Intrinsic: The inherent power imbalance in every leader-team member interaction

• Change: The external disruptor that can provoke the first two

Change can amplify employee uncertainty and fear>>

“When challenges arise, end-users may be inclined to default to old, familiar practices rather than the high-performance behaviours required to make the new tech work.”

Change, and amplified uncertainty, together or independently, can intensify the power imbalance >>

Power imbalances can exacerbate individual fear and uncertainty and tip the scales of accountability entirely onto leaders >>

Risk of leader burn-out rises.

Within this Cauldron, change fatigue can ensue and adoption slow

When challenges arise, end-users may be inclined to default to old, familiar practices rather than the high-performance behaviours required to make the new tech work.

Transformational success is compromised.

Standard approaches often miss the mark.

Change Managers are frequently brought in late on the projects, focusing primarily on communication and training while Agile Methodologies prioritize the technical rollout. End-user readiness to interface with the technology in an effective and forward-focused manner is expected to happen: They have been trained. They ‘know’ what to do!

But do they want to?

Specialists who comfortably operate in the spaces between leadership, team members, and technology, who focus on the human element, can increase resilience, enable end-users and team leaders to move through the uncertainty and increase the likelihood for successful adoption, Improving the opportunity to realize the value of the implementation.

Securing the Interface

“Specialists who comfortably operate in the spaces between leadership, team members, and technology, who focus on the human element, can increase resilience . . . successful adoption, Improving the opportunity to realize the value of the implementation”

The "human factor" is one of five primary reasons for slowed ROI, but it is often the most difficult to resolve. By engaging an experienced specialist, a Productivity Enabler, organizations can increase the likelihood that their people are ready to adapt and adopt.